Shipping policy

Our Warehouse & Production

To ensure efficient delivery across Canada, dollarprints.com operates two strategic fulfillment and production facilities—one in the East and one in the West. Depending on your location and item availability, your order will be produced and dispatched from the hub best suited to optimize the delivery process.

Shipping Destinations & Restrictions

We provide shipping services to most provinces across Canada. However, due to logistical constraints, we do not offer shipping to the following regions at this time:

  • Northwest Territories (NT)

  • Nunavut (NU)

  • Yukon (YT)

  • New Brunswick (NB)

  • Prince Edward Island (PE)

  • Newfoundland and Labrador (NL)

Orders placed with shipping addresses in these regions will be automatically canceled and refunded.

Shipping Method & Delivery Time

We use Standard Shipping as our default delivery method for all orders.

  • Estimated Shipping Time: 3 to 9 business days.

  • Total Estimated Time: Please note that every item is "Made-to-Order." The total time to receive your package consists of Production Time (typically 1–3 business days) + Shipping Time (3–9 business days).

Our Shipping Partners

We collaborate with reliable Canadian carriers to ensure your custom products arrive safely. Depending on your region, your order will be handled by:

  • Canada Post

  • UniUni (Primary carrier for Western Canada)

  • Straightship

  • Emile

Shipping Costs

Shipping fees are not included in the product price.

  • Real-Time Calculation: Shipping costs are calculated automatically at checkout based on your specific shipping address, the weight of the items, and the package dimensions.

  • You will be able to review the exact shipping total before completing your payment.

Tracking Your Order

Once your order has been produced and scanned by our carrier, you will receive a shipping confirmation email containing a tracking number. Please allow 24–48 hours for the tracking information to update on the carrier's website.

Contact Us

If you have any questions regarding your shipment or need assistance with a tracking number, please contact our support team at: support@dollarprints.com